Privacy Policy

1. Introduction

HKI Media Application (referred to as "we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and secure your personal information when you use our Home Services booking application. Please read this Privacy Policy carefully before using our application.

2. Information We Collect

We collect several types of personal information from and about you when you use our application:

• Contact information (such as your name, email address, phone number)
• Service request details (such as the type of service needed, date and time of request, special instructions)
• Payment information (such as credit card number, billing address)
• Profile information (such as your profile picture, bio)
• Communications with us (such as emails, chats)

3. How We Use Your Information

We use your information for the following purposes:

• To facilitate Home Services bookings
• To communicate with you about your service requests and bookings
• To personalize your experience
• To improve our application and services
• To send you marketing and promotional materials (with your consent)
• To comply with legal requirements

4. Disclosure of Your Information

We may disclose your information to the following third parties:

• Service providers who help us operate our application and services (such as payment processors, cloud storage providers, customer support providers)
• Home service providers you book through our application
• Law enforcement or other government officials if required by law

We will not sell or rent your personal information to third parties without your consent.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure. We cannot guarantee the security of your information.

6. Your Choices

You have the following choices regarding your information:

• You can access and update your profile information in the application settings.
• You can control your marketing and promotional preferences in the application settings.
• You can request to delete your account and information by contacting us at support@hkimedia.com.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to track your activity on our application and to personalize your experience. You can control your cookie preferences in your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our application. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@hkimedia.com.

10. Additional Information

This Privacy Policy may be subject to additional terms and conditions specific to your region or jurisdiction. Please review any additional terms of service or privacy notices presented to you when using our application.